The Trojan Uppingham Bath

Returns Policy

If you are not entirely satisfied with your purchase, we're here to help.

Returns & Refunds

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If you are not entirely satisfied with your purchase, in the first instance, please contact us on 01484 648181 or email us at


You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 


Once we receive your item we will notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment.You will receive the credit within a certain amount of days, depending on your card issuer’s policies. If you have specified you would like a replacement item, we will notify you to confirm delivery.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

Have a question? Get in touch

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